The following reports provide examples of various aspects of user experience and interface design. All files are provided in PDF format.

• Interface Redesign
  Using the guidelines of Gestalt and interaction design principles, acelawncare.com was evaluated to identify areas for improvement. The home page and a sample subpage were redesigned to integrate these principles to improve the interface.
• Task Analysis & Storyboards
  Task analyses were conducted for ToysRUs.com. Recommendations for streamlining task flows and improving clarity are provided along with accompanying wireframes for eight online tasks.
• Online Ticket Purchasing Interface
  Using the waterfall approach to web application development, comprehensive use cases, technical specifications, and wireframes document how an online ticket purchase interface would be built.
• DeliveryTracker Mobile Application
  Use cases, technical specifications, and wireframes illustrate the design of a mobile device used by bicycle couriers and how it would function.
• Web Analytics Report
  An examination of Google Analytics data for longboatshore.com was conducted. Multivariate (A/B) testing options are provided for the home page and search/browse interface of the site.
• Usability Audit Report
  A sample usability audit report is provided. The scope for this report focuses on Search Functionality for the U.S. Forest Service.